Return and Cancellation Policy

 According to the law on consumer protection (Law 2251/1994) you have the right to return the product within 14 days from the date of receipt.

The product is accepted only and if the product is in its original condition, the packaging of the product has not been opened or unsealed, is not soiled or otherwise, or is in a condition other than its original.

In any case, the return costs are borne by the customer. To make a product return, you should contact our store to inform about your product return proposal.

You can contact us either by phone (tel .: +30 2892022544) or via e-mail: info@koukoutsakids.gr.

The shipment should be made to the address: Koukoutsa Store, 25st  Martiou 31, Moires, Heraklion, Crete, PC.70400

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